AAA Insurance Company has launched a new service to insure mobile phones.
“Can a Hanoi McDonald’s replace the Hanoi Hilton as the symbol of the ties that bind America and Vietnam?” asks a 1990 article published in the Washington Post.
It’s been a tumultuous year and as we write, the frenzy of unpredictability continues apace. Wall Street has reached its lowest level in five years, the Asian stock markets are in free fall and to save its banking system, Iceland has been granted a US$2.1billion loan by the IMF, the first developed country to receive such assistance in over 30 years. Panic is in the air and for anyone who thinks the crisis has reached its nadir, think again. There’s more to come.
Customer service isn’t one of Vietnam’s fortes. Businesses here tend to think short-term and are more concerned with building their brand and selling units than on looking after their customers. With an economic slowdown on its way, now, more than ever is the time to focus on the people buying your product.
The Mai Linh Group, one of Vietnam’s largest taxi companies, currently employs 600 drivers in Saigon, but only five percent of them are women. While the percentage is small, it is in line with statistics that exist in cities all over the world like Sydney, London, New York and Rome.